Careers

A Successful Team, A Dynamic Region

At Urology of Virginia, our team constantly seeks like-minded individuals with a personal passion for providing quality care. We are always looking for applicants with a medical background who are bright, energetic, and focused on great customer service. Please see our list of current job openings below.

For those seeking employment from outside the area, Hampton Roads is a vibrant community on the Atlantic Ocean and the Chesapeake Bay. Its seven cities are just two hours from Richmond, Virginia and four hours from Washington, D.C.

Area highlights include the beautiful beaches and casual lifestyle of Virginia Beach, where waterfront property is an affordable option. Just 20 minutes away is the cultural center of Virginia, the City of Norfolk, a historic yet progressive urban center with light rail, trend-setting restaurants, art galleries, and museums as well as outstanding live theater, opera and symphony performances.

Other nearby cities offer great neighborhoods for families, excellent schools, natural amenities and easy access to everything the area has to offer. It’s a great place to call home.

Benefits

Urology of Virginia is pleased to offer a highly competitive benefit package to our employees. Our benefits consist of:

  • Health, dental, and vision insurance
  • Short and long term disability insurance
  • Life insurance
  • Flexible Spending Account
  • Vacation, sick, and holiday pay
  • Tuition Assistance
  • Bereavement Pay
  • Retirement Plan
  • Employee Assistance Program
  • Bonus System

Equal Employment Opportunity

Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.

Available Positions

 

BENEFITS AND AUTHORIZATION SPECIALIST
We are seeking a professional and experienced Benefits and Authorization Specialist who will work closely with the Clinical Staff to ensure all surgeries, drug, and in-office procedures benefits and authorizations/referrals are obtained prior to treatment for all providers and all locations.

GENERAL DUTIES AND RESPONSIBILITIES
Contact patients by letter and phone calls to ensure collection of deductibles prior to the service.
Provide estimates to patients and/or physicians as requested.
Meet with patients on or coordinate with billing for complex billing issues
Provides information in order to obtain drug benefits and authorization:
-Calls the insurance company and obtains benefits and authorization for the service requested.
-Puts a note in Connect Care advising clinical staff of all authorization status.
-Puts a note in Athena; on the related appointment and in Quickview “Patient Notes”

JOB REQUIREMENTS
Two years Medical experience within a physician’s office preferred, Medical assistant experience a plus
Knowledge of third party payers, medical insurance, benefits levels and understand medical insurance claims processing
Knowledge of medical terminology and excellent computer skills
Strong interpersonal communication and problem solving ability
Must be familiar with carriers and services in need of authorization/referrals
Ability to multi-task and work in a fast paced environment mandatory
Excellent customer service skills
Epic EHR experience preferred.
Ability to manage patient phone calls and inquiries in an efficient, courteous and timely manner

 

BILLING SPECIALIST
We are seeking a professional and experienced Billing Specialist who will be responsible for collecting, posting and managing account payments. This is a full-time position.

GENERAL DUTIES AND RESPONSIBILITIES
Works assigned claims that have not been paid from a list and ensures claims are clean for submission and re-submission to the insurance carriers
Completes the Appeals process to assist in the collection of all money due to the practice for medical services provided
Contacts PCP offices to obtain retroactive referrals for patient services performed
Contacts insurance carriers to obtain retroactive authorizations for patient services performed
Provides all necessary medical records attachments required by the insurance carrier

JOB REQUIREMENTS
Previous experience in medical billing and/or successful completion of secondary education in medical billing and/or medical administration
Must fully understand the billing cycle to include all aspects of registration, billing, and appointment scheduling
Experience working with the Athena system is preferred
Working knowledge of CPT coding, HCSPCS coding, and ICD9 coding as it relates to urology medical services. Understands the utilization of modifiers and other coding rules to include the AMA, CCI, and other coding organizations
Certified Procedural Coder (CPC) is preferred
Strong oral and written communication skills for corresponding with physicians, patients, fellow employees, and third party insurance company representatives
Ability to multi-task and work in a fast paced environment
Excellent customer service skills
Ability to manage patient phone calls in an efficient, courteous and timely manner
Proficient in completing all necessary tasks to finalize the billing process

 

CERTIFIED CLINICAL ASSISTANT
We are seeking a professional and experienced State Certified Clinical Assistant (CMA) who will perform a variety of clinical tasks for a physician, as assigned.

GENERAL DUTIES AND RESPONSIBILITIES
Ensures that exam rooms are prepped, cleaned, and stocked in preparation for patients and between patients as required
Prep patients for any in office procedures and assists providers as necessary with exams, treatments and testing
Perform necessary procedures as required (phlebotomy, bladder scans, catheter changes, etc.)
Collect and properly label all necessary lab specimens to include but not limited to blood, urine, and biopsy tissue
Perform CLIA waved laboratory testing, strictly adhering to the policies and guidelines established by the practice
Effectively use necessary PPE as appropriate and abide by safe handling and disposal protocols of medical equipment and materials
Utilize electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
Cover phones for patient triage for prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment, by answering, documenting, and routing when appropriate all incoming patient calls
Obtain authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and surgery as required per the patient’s health plan

JOB REQUIREMENTS
Must be State Certified as a Medical Assistant or equivalent
Ability to multitask and work in a fast paced environment
Excellent Customer Service Skills
Medical Records (EMR) preferred

 

CERTIFIED PROFESSIONAL CODER
We are seeking a Certified Professional Coder to join the team in Virginia Beach. If you are looking for a career that offers professional satisfaction and flexible work hours, this may be the ideal opportunity!

GENERAL DUTIES AND RESPONSIBILITIES
Responsible for charge entry, patient visit reconciliation, and coding patient accounts using ICD-9, ICD-10 and CPT coding
Codes Surgical OP notes and other medical services to ensure proper coding and charging of services
Utilizes the electronic medical records to gather necessary information so that claims can be processed and paid by the insurance carriers
Assists with the billing departments Compliance Audits
Reports to Billing Manager any coding issues trends and helps to resolve the issues
Assist with provider coding audits on a quarterly basis, or as determined necessary

JOB REQUIREMENTS
Minimum 2 years medical billing experience
Certified Professional Coder (CPC)
Strong working knowledge of CPT coding, HCPCS coding, and ICD9 and ICD10 coding as it relates to medical services
Understands the utilization of modifiers and other coding rules to include the AMA, CCI, and other coding organizations

 

CLINICAL RESEARCH COORDINATOR
We are seeking a Clinical Research Coordinator to conduct clinical trials according to Good Clinical Practice (GCP) and FDA regulations. This is a full-time position.

GENERAL DUTIES AND RESPONSIBILITIES
Coordinates and implements an approved research study according to the study protocol and the policies of Urology of Virginia Research
Documents and maintains data for all study related procedures, processes and events.
Participates in quality control, monitoring visits and audits
Performs selected administrative duties delegated by Director of Research or principal investigators

JOB REQUIREMENTS
Graduate of either an accredited Medical Assistant /Medical Technologist program, accredited school of professional nursing or possess a Bachelor’s Degree
Minimum of 2 years’ experience in clinical research or in a clinical office setting (urology preferred)
Certification by ACRP or SOCRA may be considered in place of education requirements

 

DOCUMENT SCANNING SPECIALIST
We are seeking full and part-time Document Scanning Specialists.

GENERAL DUTIES AND RESPONSIBILITIES
Create orders as needed
Identify elements of a medical record’s structure and content
Accurately scan papers containing medical or other pertinent information into patient’s electronic medical record, as needed
Index documents into the appropriate section of the medical record
Utilize electronic medical records for documentation and charting of patient information.
Promote teamwork and work effectively with others
Demonstrate adaptability to expanded job responsibilities

JOB REQUIREMENTS
High school graduate or equivalent
Previous experience in healthcare setting preferred
Experience with Microsoft Office products
Possess strong oral and written communication skills
Connectcare EHR experience preferred
Exceptional organizational skills.

 

MEDICAL SCRIBE
We are seeking a professional and Medical Scribe with previous experience in a medical setting. This is a full-time position.

GENERAL DUTIES AND RESPONSIBILITIES
Provides real time chart documentation for physicians with the highest level of accuracy and efficiency.
Records patient’s history and chief complaint in the EHR as relayed by patient and/or physician.
Determines pertinent specifics of physical exam that should be recorded in the patient’s EHR.
Places orders in the EHR for diagnostic testing.
Records diagnostic and pathologic results into the chart as determined by physician.
Outlines the physician’s medical impression and prepares the plan of follow-up care as indicated by the physician.
Assists patients when necessary and answers patient questions where appropriate.
Completes Meaningful Use criteria as indicated during the patient exam.

JOB REQUIREMENTS
Previous experience in a medical setting
Minimum typing speed of 45 WPM
Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives
Epic EHR experience preferred.
Ability to multi-task and work in a fast paced environment

 

PATIENT CARE REPRESENTATIVE
We are seeking a strong interpersonal Patient Care Representative who is willing to build relationships with patients, physicians and co-workers by providing “world class” service.

GENERAL DUTIES AND RESPONSIBILITIES
Greeting patients and checking them in
Answering phones
Scheduling appointments
Verifying of insurance
Strong written and oral communication skills
Critical thinking skills
Understanding medical terminology
Ability to operate basic office equipment and other general office duties as assigned

JOB REQUIREMENTS
1-3 years of recent clerical and administrative experience in a medical setting
Excellent Customer Service Skills
High school diploma or GED required