Careers

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking an experienced professional to join the team as Site Manager at our office in Suffolk, VA.

General Duties and Responsibilities:

• Oversee the daily operational process for the assigned office and provides problem solving expertise.  

• Observe the physical environment of assigned office and make certain that all areas are neat, clean and organized

• Ensure practice policies and procedures are followed by staff to ensure patient safety and satisfaction, practice efficiency, patient privacy, and professional care

• Approve staff overtime, vacation days, and sick time. Keep accurate employee files of requests and approvals

• Interview, hire, evaluate, orient, train and discipline all assigned employees

• Ensure that the correct payroll information is entered into the payroll system for all assigned employees

• Ensure collection of necessary information from patients for proper billing of services

• Have a working knowledge of CLIA, OSHA, and other regulatory office requirements

• Ensure Meaningful Use Elements are being captured by all assigned employees

• Implement, and monitor clinical and administrative policies and procedures  

• Oversee the hiring, evaluation, and training of staff  

• Establish and manage the weekly schedule to ensure coverage

• Ensure clinical and office supplies are adequately stocked and appropriately utilized

• Oversee Epic EMR as it relates to clinical workflows

• Set up educational meetings, seminars, and training sessions for staff

• Evaluate, recommend, and direct clinical equipment needs, purchases, and repairs

• Serve on practice committees as needed to provide clinical operations input

• Maintain a working knowledge of UVA research trials and studies

• Maintain a working knowledge of CLIA, OSHA, and other regulatory office requirements 

Requirements :

• High School diploma or equivalent

• Clinical license/certification

• 3+ years clinical experience 

• 3+ years medical management preferred

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a part-time (3 days per week) professional and experienced Ultrasound Technician who will perform and interpret urological ultrasound, under the direction of a physician.

General Duties and Responsibilities:

• Perform sonography examinations following company safety protocols, policies and procedures.

• Ability to operate/navigate controls efficiently while using ultrasound equipment.

• Follow imaging protocols and provide quality diagnostic images as well as identify pathology and/or incidental findings when applicable with studies.

• Maintain workflow schedules in timely manner.

• Ability to be proficient with computer/software (charting, reporting, reviewing charts for orders & patient history, PACS etc.).

• Maintain Professional standards with compassion for patient care.

• Uphold patient confidentiality and privacy in accordance with HIPPA and other company policies/procedures.

Requirements :

• Completion of accredited diagnostic medical sonography program.

• RDMS credentials : Abdomen (AB) registry required

• Six months experience preferred in general ultrasound experience, preferably with Urology related imaging 

• Dedication to be present at work on scheduled days.

• Proficiency with communication skills, critical thinking skills, and decisive judgement to safely preform ultrasound studies. 

• Ability to work professionally with providers and other team members.

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a professional and experienced Payment Poster who will perform a variety of clinical tasks for a physician, as assigned.

General Duties and Responsibilities

• Post manual and electronic patient/insurance payments, denials and zero pay remits within 24-48 business hours of receipt (batched by date of receipt and daily balancing is required).
• Daily Reconciliation
• Identify root causes to potential credit balances and variances
• Communicate any payment issues or discrepancies to Billing Manager 
• Complete weekly EFT/ERA Reconciliation
• Maintains and ensures compliance to regulatory standards.
• Research and resolve unapplied accounts
• Primary responsibility to post payments received
• Follow all Payment Posting Policies 
• Serve as a subject matter expert on the payment posting process.
• Create posting efficiency through ERA/EFT enrollments.
• Develop and utilize excel spreadsheets, including necessary formulas to support daily and monthly balancing requirements.
• Ensure non-patient accounts (miscellaneous accounts/interest accounts) are researched and/or zeroed out on a monthly basis.
• Assist with training and educating other payment posters as needed

Requirements :

• High school graduate or equivalent.
• Minimum of 2 years experience in insurance billing/collections  
• Minimum of 1-year experience in payment posting
• Ability to read and analyze insurance EOBs 
• Familiarity with insurance rejections 
• Knowledge of insurance contracts & reimbursement
• Familiar with CPT and ICD-10 codes 
• Ability to work in a high volume, fast pace work environment
• Strong analytical skills and attention to detail
• Proficient with medical practice management software and Microsoft Office.  
• Must be a self-starter and work well independently  
• Ability to multi-task
• Abide by HIPAA guidelines and requirements
• Excellent written and oral communication skills, with the ability to professionally interact with clients and co-workers.
• Ability to use correct grammar, spelling and punctuation in notes and emails communications.
• Able to comprehend both oral and/or written instructions
• High proficiency with computer software including but not limited to billing software(s), insurance websites, and Microsoft Office.
• General knowledge of utilizing office equipment, telephones, copier, fax, scanner
• Organize and prioritize responsibilities while remaining flexible to changing demands
• Ability to meet deadlines and work under pressure with minimal supervision
• Strong analytical skills and attention to detail

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a Physician Assistant or Nurse Practitioner to provide inpatient, emergency room, and related procedural support at our south Hampton Roads hospitals. 

If you are looking for a challenging and rewarding career, consider the opportunities that Urology of Virginia has to offer! Urology of Virginia has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

General Duties and Responsibilities

• Demonstrate a high degree of general medical and urological knowledge and exercise independent judgment as appropriate
• Assess the patient’s medical condition by completion of a urological examination
• Document appropriately and communicate with the appropriate physician in a timely manner as required, including, but not limited to:  evaluations, treatment plans, progress reports, treatment notes, and other reports as requested 
• Order and evaluate laboratory, radiological and diagnostic tests
• Prescribe, monitor, and adjust medications and devices based on the patient’s medical condition
• Develop and perform treatment plans in accordance with established protocols

Requirements :

• Graduate of an accredited Physician Assistant or Nurse Practitioner program
• Licensure as Physician Assistant or Nurse Practitioner in the state of Virginia
• Urology or Surgical experience preferred but not essential

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a professional Medical Scribe with previous experience working in a medical setting for our Williamsburg location.

General Duties and Responsibilities

• Provides real time chart documentation for physicians with the highest level of accuracy and efficiency
• Records patient’s history and chief complaint in the EHR as relayed by patient and/or physician
• Determines pertinent specifics of physical exam that should be recorded in the patient’s EHR
• Places orders in the EHR for diagnostic testing
• Records diagnostic and pathologic results into the chart as determined by physician
• Outlines the physician’s medical impression and prepares the plan of follow-up care as indicated by the physician
• Assists patients when necessary and answers patient questions where appropriate
• Completes Meaningful Use criteria as indicated during the patient exam

Requirements :

• Bachelor's degree strongly preferred
• Previous experience in a medical setting
• Minimum typing speed of 45 WPM
• Possesses strong oral and written communication skills for corresponding with physicians
• Ability to multi-task and work in a fast paced environment

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a professional and experienced Clinical Assistant for our Hampton and Williamsburg Offices who will perform a variety of clinical tasks for a physician, as assigned.

General Duties and Responsibilities

• Ensures that exam rooms are prepped, cleaned, and stocked in preparation for patients and between patients as required.  Preps patient charts as required for appointments.
• Preps patients for any in office procedures and assists providers as necessary with exams, treatments and testing. As well as, performs necessary procedures as required (phlebotomy, bladder scans, catheter changes, etc.)
• Collect and properly label all necessary lab specimens to include but not limited to blood, urine, and biopsy tissue
• Perform CLIA waved laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice
• Effectively uses necessary PPE as appropriate and abides by safe handling and disposal protocols of medical equipment and materials
• Provide patient education and training as needed to include by not limited to self- catheterization, bladder irrigations, pre-op instructions and post-op care
• Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
• Cover phones for patient triage for prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment, by answering, documenting, and routing when appropriate all incoming patient calls
• Obtains authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and prescriptions as required per the patient’s health plan

Requirements :

• Certification as a Medical Assistant or equivalent
• Successful completion of secondary education in medical assisting or other nursing related field of study
• Ability to multitask and work in a fast paced environment
• Excellent customer service skills

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a professional Medical Scribe with previous experience working in a medical setting.  

General Duties and Responsibilities

• Provides real time chart documentation for physicians with the highest level of accuracy and efficiency
• Records patient’s history and chief complaint in the EHR as relayed by patient and/or physician
• Determines pertinent specifics of physical exam that should be recorded in the patient’s EHR
• Places orders in the EHR for diagnostic testing
• Records diagnostic and pathologic results into the chart as determined by physician
• Outlines the physician’s medical impression and prepares the plan of follow-up care as indicated by the physician
• Assists patients when necessary and answers patient questions where appropriate
• Completes Meaningful Use criteria as indicated during the patient exam

Requirements :

• Bachelor's degree strongly preferred
• Previous experience in a medical setting
• Minimum typing speed of 45 WPM
• Possesses strong oral and written communication skills for corresponding with physicians
• Ability to multi-task and work in a fast paced environment

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a professional and experienced Clinical Assistant who will perform a variety of clinical tasks for a physician, as assigned.

General Duties and Responsibilities

• Ensures that exam rooms are prepped, cleaned, and stocked in preparation for patients and between patients as required.  Preps patient charts as required for appointments.
• Preps patients for any in office procedures and assists providers as necessary with exams, treatments and testing. As well as, performs necessary procedures as required (phlebotomy, bladder scans, catheter changes, etc.)
• Collect and properly label all necessary lab specimens to include but not limited to blood, urine, and biopsy tissue
• Perform CLIA waved laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice
• Effectively uses necessary PPE as appropriate and abides by safe handling and disposal protocols of medical equipment and materials
• Provide patient education and training as needed to include by not limited to self- catheterization, bladder irrigations, pre-op instructions and post-op care
• Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
• Cover phones for patient triage for prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment,by answering, documenting, and routing when appropriate all incoming patient calls
• Obtains authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and prescriptions as required per the patient’s health plan

Requirements :

• Certification as a Medical Assistant or equivalent
• Successful completion of secondary education in medical assisting or other nursing related field of study
• Ability to multitask and work in a fast paced environment
• Excellent customer service skills

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking candidates with prior great customer service skills to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude.

General Duties and Responsibilities

• Evaluate patient's needs and determine appropriate site and provider of care.
• Register patients by gathering demographic information with the highest possible proficiency, and verify existing data.
• Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines.
• Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients.
• Verify and/or confirm appointments for patients. Provide various types of information to assist patients.
• Arrange the services of an interpreter when deemed necessary
• Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart.

Requirements :

• Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives.
• Athena experience preferred
• Previous experience working in a call center preferred
• Must possess strong customer skills

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a professional and experienced Billing Specialist who will be responsible for collecting, posting and managing account payments.  This is a full-time remote position in Hampton Roads, VA.

General Duties and Responsibilities

• Works assigned claims that have not been paid from a list and ensures claims are clean for submission and re-submission to the insurance carriers 

• Completes the Appeals process to assist in the collection of all money due to the practice for medical services provided 

• Contacts PCP offices to obtain retroactive referrals for patient services performed 

• Contacts insurance carriers to obtain retroactive authorizations for patient services performed 

• Provides all necessary medical records attachments required by the insurance carrier 

Requirements :

• Previous experience in medical billing and/or successful completion of secondary education in medical billing and/or medical administration 

• Must fully understand the billing cycle to include all aspects of registration, billing, and appointment scheduling

• Experience working with the Athena system is preferred

• Working knowledge of CPT coding, HCPCS coding, and ICD10 coding as it relates to urology medical services. Understands the utilization of modifiers and other coding rules to include the AMA, CCI, and other coding organizations 

• Certified Procedural Coder (CPC) is preferred 

• Strong oral and written communication skills for corresponding with physicians, patients, fellow employees, and third party insurance company representatives 

• Ability to multi-task and work in a fast paced environment

• Excellent customer service skills

• Ability to manage patient phone calls in an efficient, courteous and timely manner 

• Proficient in completing all necessary tasks to finalize the billing process

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a highly effective leader who will serve as its Chief Financial Officer (CFO) and assume responsibility of its overall financial operations. Urology of Virginia has 30 physicians, 20+ Advanced Practice Providers and over 300 employees.  While the principal office is located in Virginia Beach, VA, we currently operate three satellite sites, an ambulatory surgery center and support services including laboratory blood testing and pathology services, physical therapy, urodynamics, ultrasound/x-ray images, research studies as well as multiple outside investment interests. The successful candidate will work from the principal office and will directly manage the financial systems of the practice. The CFO will serve as a member of the Executive team and will report directly to the CEO and Board.

Primary Job Responsibilities

• Accountable for creating an environment and culture that focuses on fulfilling the practice financial mission and vision.
• Create and manage the annual budget.
• Develop and oversee all fiscal policies and procedures for the practice.
• Produce, monitor, and communicate financial data to ensure financial strength and viability of the practice. 
• Manage capital requests and budgeting process. 
• Assist in the strategic and operational decision making through financial analysis and forecasting. 

Requirements :

• Master’s degree in Healthcare Administration, Business, Accounting (CPA and/or business analytical degree), or related field preferred. Bachelor’s degree in Business, Accounting, or Healthcare Administration required.
• Working knowledge of operations and financial management. 
• Solid knowledge of operations, revenue cycle, P&L, cost control, productivity enhancement, budgets, information systems and patient flow is essential.
• Previous experience in a medical practice is preferred.
• Strong understanding of finance and accounting.
• Excellent communication and public speaking skills. 
• A minimum of five years progressive responsibility in financial management is required.

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a professional and experienced Physical Therapist to join their team of experienced and supportive professionals providing comprehensive therapy services to patients with pelvic floor dysfunction. APTA membership and licensure is covered. We offer mentorship and a generous education stipend.

General Duties and Responsibilities:

• Provides comprehensive evaluation therapy services to patients with pelvic floor dysfunction.
• Develops treatment plans for assigned patients, including specific goals, established in conjunction with the patient and family, and therapeutic activities.
• Administers physical therapy treatments including therapeutic exercises, neuromotor reeducation including the use of EMG biofeedback, manual therapy and modalities as prescribed, all specific to pelvic floor dysfunction; directing treatments given by technicians.
• Re-evaluates and modifies treatment plans at periodic intervals and whenever necessary.
• Provides education to patients and family members, maintaining patient confidentiality.
• Documents appropriately and in a timely manner as required, including, but not limited to: evaluations, treatment plans, progress reports, billing documentation, treatment notes, and other reports as requested.
• Demonstrates essential skill competencies in the use of treatment modalities, equipment and protocols.
• Effectively communicates with LPTAs regarding treatment plan, patient progress and works cohesively to assure maximum functional outcome for patient.
• Maintains up to date knowledge based on new and innovative treatments for PFD patients through reading medical journals, attending continuing education courses. Recognize this as a unique specialization that requires diligence and adaptability to new and innovative care plans. Assists in development of new programs.
• Able to manage a patient load of 10 -14 patients per day in a timely and efficient manner while focusing on quality patient care in a professional manner. Ability to manage two treatment rooms concurrently.
• Assists in scheduling of patients and maintains a working knowledge of insurance benefits/ authorization requirements for each patient.
• Assists in room maintenance, equipment upkeep as necessary to assure prompt patient flow. Participates in requests for supplies and equipment.
• Use time efficiently, works in conjunction with other staff members in positive and productive manner

Requirements :

• Graduate of an accredited school of Physical Therapy
• Licensure as Physical Therapist in the state of Virginia
• Experience preferred but not essential
• Inexperienced therapists will be required to take H&W Level 1, 2A & B or APTA equivalent within first 2 years

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking professional candidates to join our Chart Preparation team. 

• Accurately schedule new patients and established patients for office visits by evaluating their needs to determine appropriate site and provider of care, based on the conversation with the patient and insurance eligibility.

• Registers patients by gathering demographic information with the highest possible proficiency, and verifies existing data. 

• Completes incoming requests from referring providers via telephone calls, emails, in-baskets or faxes and manages their requests and/or inquiries.  Accommodates requests for same day appointments as permitted.

• Work incoming faxes on the fax server by either abstracting documents into the correct chart or renaming and moving the document to the correct folder.

• Projects an image of professionalism in both verbal and non-verbal communication to ensure a positive experience for patients, providers, visitors and colleagues.

• Assists department management in identifying needs for training and staff education. Offer guidance, assistance and direction to less experienced team members.

Requirements :

High school graduate or equivalent

•Previous experience in healthcare setting preferred. ConnectCare EHR experience preferred.

•Experience with Microsoft Office products.

•Possess strong oral and written communication skills.

•Ability to pay attention to detail

•Exceptional organizational skills

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a professional and experienced Clinical Assistant who will perform a variety of clinical tasks for a physician, as assigned.

General Duties and Responsibilities

• Ensures that exam rooms are prepped, cleaned, and stocked in preparation for patients and between patients as required.  Preps patient charts as required for appointments.
• Preps patients for any in office procedures and assists providers as necessary with exams, treatments and testing. As well as, performs necessary procedures as required (phlebotomy, bladder scans, catheter changes, etc.)
• Collect and properly label all necessary lab specimens to include but not limited to blood, urine, and biopsy tissue
• Perform CLIA waved laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice
• Effectively uses necessary PPE as appropriate and abides by safe handling and disposal protocols of medical equipment and materials
• Provide patient education and training as needed to include by not limited to self- catheterization, bladder irrigations, pre-op instructions and post-op care
• Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
• Cover phones for patient triage for prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment,by answering, documenting, and routing when appropriate all incoming patient calls
• Obtains authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and prescriptions as required per the patient’s health plan

Requirements :

• Certification as a Medical Assistant or equivalent
• Successful completion of secondary education in medical assisting or other nursing related field of study
• Ability to multitask and work in a fast paced environment
• Excellent customer service skills