Careers

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice.  The PCR’s primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism.

General Duties and Responsibilities

• Greeting patients and checking them in
• Answering phones
• Scheduling appointments
• Verifying of insurance
• Strong written and oral communication skills
• Critical thinking skills
• Understanding medical terminology
• Ability to operate basic office equipment and other general office duties as assigned
• Ability and willingness to cross train throughout the department

Requirements :

• 1-3 years of recent clerical and administrative experience in a medical setting
• Excellent Customer Service Skills
• High School Diploma or GED required

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking professional candidates to join our Chart Preparation team. 

General Duties and Responsibilities

• Pull clinical schedules
• Prepare EHR charts
• Identify elements of a medical record's structure and content
• Research new patients and obtain hospital or testing records
• Create a medical request electronically
• Create orders in ConnectCare as needed
• Obtain last office notes
• Insure all orders testing and/or reports are in chart, by accessing different imaging and diagnostic system within the practice
• Locate all missing testing, labs, reports and dictation
• Obtain accurate records from hospitals by accessing hospital systems

Requirements :

• High school graduate or equivalent
• Previous experience in healthcare setting preferred. ConnectCare EHR experience preferred.
• Experience with Microsoft Office products.
• Possess strong oral and written communication skills.
• Ability to pay attention to detail
• Exceptional organizational skills

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a Physician Assistant or Nurse Practitioner to provide inpatient, emergency room, and related procedural support at our south Hampton Roads hospitals. This position will have hours of 9:00pm-7:00am Monday-Friday. The evening hours will be at-home call with patients being seen at hospitals as needed.  We currently have three full-time APPs covering urology patients and consults at our hospitals during the day (7:30-5:00), and will now implement this position to provide additional support to this team in the afternoons as well as cover emergency room and inpatient consults from home in the evenings with physician backup support. 

If you are looking for a challenging and rewarding career, consider the opportunities that Urology of Virginia has to offer! Urology of Virginia has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

General Duties and Responsibilities

•Demonstrate a high degree of general medical and urological knowledge and exercise independent judgment as appropriate

•Assess the patient’s medical condition by completion of a urological examination

•Document appropriately and communicate with the appropriate physician in a timely manner as required, including, but not limited to:  evaluations, treatment plans, progress reports, treatment notes, and other reports as requested 

•Order and evaluate laboratory, radiological and diagnostic tests

•Prescribe, monitor, and adjust medications and devices based on the patient’s medical condition

•Develop and perform treatment plans in accordance with established protocols

Specifics

•Hours: 9:00pm - 7:00am Monday - Friday 

•Provide support for existing hospital-based APP team with hospital rounds, and ER consults, including procedures  

•Evening hours will be at-home first-call for ERs and hospital inpatients with MD backup 

•Geographic coverage will be southside Hampton Roads hospitals

•Will be expected to cover daytime hospital APP shift, 7:30a-5pm during vacation/sick/meeting time (up to 12 weeks/year) 

Requirements :

• Graduate of an accredited Physician Assistant or Nurse Practitioner program
• Licensure as Physician Assistant or Nurse Practitioner in the state of Virginia
• Urology or Surgical experience preferred but not essential

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking a Physician Assistant or Nurse Practitioner to provide inpatient, emergency room, and related procedural support at our south Hampton Roads hospitals. 

If you are looking for a challenging and rewarding career, consider the opportunities that Urology of Virginia has to offer! Urology of Virginia has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

General Duties and Responsibilities

• Demonstrate a high degree of general medical and urological knowledge and exercise independent judgment as appropriate
• Assess the patient’s medical condition by completion of a urological examination
• Document appropriately and communicate with the appropriate physician in a timely manner as required, including, but not limited to:  evaluations, treatment plans, progress reports, treatment notes, and other reports as requested 
• Order and evaluate laboratory, radiological and diagnostic tests
• Prescribe, monitor, and adjust medications and devices based on the patient’s medical condition
• Develop and perform treatment plans in accordance with established protocols

Specifics

• Hours: Noon-10pm, Monday -Thursday, Noon-5pm Friday 
• Provide support for existing hospital-based APP team with hospital rounds, and ER consults, including procedures  
• Evening hours will be at-home first-call for ERs and hospital inpatients with MD backup 
• Geographic coverage will be southside Hampton Roads hospitals
• Will be expected to cover daytime hospital APP shift, 7:30a-5pm during vacation/sick/meeting time (up to 12 weeks/year) 

Requirements :

• Graduate of an accredited Physician Assistant or Nurse Practitioner program
• Licensure as Physician Assistant or Nurse Practitioner in the state of Virginia
• Urology or Surgical experience preferred but not essential

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude.

General Responsibilities

• Evaluate patient's needs and determine appropriate site and provider of care.
• Register patients by gathering demographic information with the highest possible proficiency, and verify existing data.
• Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines.
• Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients.
• Verify and/or confirm appointments for patients. Provide various types of information to assist patients.
• Arrange the services of an interpreter when deemed necessary
• Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart.

Requirements :

• Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives.
• Athena experience preferred
• Previous experience as RN, LPN, Medical Assistant
• Must possess strong customer skills

Description :

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina.  Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published.  Working in a team based environment, our mission is to help patients optimize their urological health.

We are seeking professional and experienced Clinical Assistants who will perform a variety of clinical tasks for a physician, as assigned.  There are multiple openings through the Hampton Roads area.

General Duties and Responsibilities

• Ensures that exam rooms are prepped, cleaned, and stocked in preparation for patients and between patients as required.  Preps patient charts as required for appointments.
• Preps patients for any in office procedures and assists providers as necessary with exams, treatments and testing. As well as, performs necessary procedures as required (phlebotomy, bladder scans, catheter changes, etc.)
• Collect and properly label all necessary lab specimens to include but not limited to blood, urine, and biopsy tissue
• Perform CLIA waved laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice
• Effectively uses necessary PPE as appropriate and abides by safe handling and disposal protocols of medical equipment and materials
• Provide patient education and training as needed to include by not limited to self- catheterization, bladder irrigations, pre-op instructions and post-op care
• Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
• Cover phones for patient triage for prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment,by answering, documenting, and routing when appropriate all incoming patient calls
• Obtains authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and prescriptions as required per the patient’s health plan

Requirements :

• Certification as a Medical Assistant or equivalent
• Successful completion of secondary education in medical assisting or other nursing related field of study
• Ability to multi-task and work in a fast paced environment
• Excellent customer service skills
• Experience working with Electronic Medical Records (EMR) preferred